Responsible Gaming at o77

Understanding Problem Gambling

Problem gambling is when gambling activity begins to negatively affect a person's finances, relationships, work, or mental health. It can develop gradually over time, making it important to recognize the early warning signs before they escalate.

Across Bangladesh — from Dhaka and Chittagong to Sylhet and Rajshahi — we have seen players benefit from early intervention. The tools on this page exist precisely so that you can stay ahead of any concerns and keep gaming a positive part of your leisure time.

Warning Signs to Watch For

• ⚠️Spending more money or time gambling than you originally planned or can afford.
• ⚠️Gambling to escape stress, anxiety, or personal problems rather than for entertainment.
• ⚠️Chasing losses — placing larger bets to try to win back money you have already lost.
• ⚠️Lying to family or friends about how much time or money is spent on gambling.
• ⚠️Neglecting responsibilities at work, school, or home because of gambling activity.

If any of the above resonates with you, please do not hesitate to reach out to our support team or use our self-exclusion tools. Seeking help early is a sign of strength, not weakness.

Using Your Account Controls

Your o77 account gives you direct access to a range of responsible gaming controls. You can activate any of the following at any time through your account settings or by contacting our support team:

• Deposit Limit — Set a cap on how much you can deposit per day, week, or month via bKash, Nagad, Rocket, or Upay.
• Loss Limit — Restrict the total amount you can lose within a defined time frame. Alerts fire before and at the threshold.
• Session Time Limit — Choose a maximum session duration — the system will remind you and can automatically close your session when the limit is reached.
• Reality Check — Receive periodic on-screen pop-ups showing session time and results, keeping your awareness fresh throughout play.
• Self-Exclusion — Voluntarily lock yourself out of your account for a set period — from 30 days up to permanent account closure. Contact support to activate.

All limit changes that increase your allowed spending or extend your play time will be subject to a mandatory 24-hour cooling-off period. This intentional delay gives you time to reflect before the change takes effect. Reductions, however, are applied instantly — your safety always comes first.

Get Help and Support

You are never alone. If gambling is causing stress or harm in your life, o77's support team is ready to help — day or night. We also encourage players to reach out to trusted friends, family members, or professional counselling services.

All responsible gaming requests — whether for self-exclusion, limit changes, or account closure — are treated with full confidentiality. Our team will never judge you for asking for help. Your wellbeing is more important than any single bet.