Privacy Policy

1. Introduction

o77 (referred to as "we", "us", or "our") is committed to protecting the privacy and personal information of all users who access our platform at o77.vin. This Privacy Policy describes in detail what data we collect from you, how we use it, with whom we may share it, and the choices available to you regarding your information.

By creating an account on o77 or by continuing to use our services, you acknowledge that you have read, understood, and agree to the terms set out in this Privacy Policy. If you do not agree, please discontinue your use of o77 immediately. This policy applies to all users accessing our services from Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

2. Information We Collect

o77 collects personal information that you provide directly to us when you register an account, make a deposit, request a withdrawal, or contact our support team. We also automatically collect certain technical data when you visit or use our platform.

Information You Provide Directly

• Full name, date of birth, and gender (for account registration and age verification — players must be 21 years or older)
• Mobile phone number and email address used to create your o77 account
• Financial and payment information, including bKash, Nagad, Rocket, and Upay wallet numbers used for deposits and withdrawals
• Government-issued identification documents submitted for Know Your Customer (KYC) verification purposes
• Any messages, queries, or complaint details shared with our customer support team via email or live chat

Information Collected Automatically

• IP address, browser type, and operating system to detect your approximate location and ensure platform security
• Session activity logs, including pages visited, games played, betting activity, and time spent on each section of the platform
• Cookie data and device identifiers to maintain your logged-in session and personalise your o77 experience across visits

3. How We Use Your Information

o77 uses the personal information we collect exclusively for legitimate operational and service-improvement purposes. We do not use your data for any purpose beyond those listed below without first obtaining your explicit consent:

• To create, verify, and maintain your o77 player account, including age verification (21+ only) and identity checks required under our responsible gaming obligations
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard and to maintain accurate transaction records
• To provide customer support, investigate disputes, resolve technical issues, and respond to any complaints or queries you submit
• To send transactional communications such as deposit confirmations, withdrawal notifications, and important account updates (not marketing emails)
• To monitor platform usage patterns, detect suspicious or fraudulent activity, and protect the integrity of the o77 platform and its user community

4. Cookies and Tracking Technologies

o77 uses cookies and similar lightweight tracking technologies to deliver a seamless and personalised experience on our platform. Cookies are small text files stored on your device by your web browser. They allow our platform to remember your login session, preferred settings, and game history during your visit.

We use strictly necessary cookies (required for the platform to function), session cookies (which expire when you close your browser), and optional analytics cookies (which help us understand how users navigate our site so we can improve it). We do not use advertising or retargeting cookies.

5. Data Sharing and Disclosure

o77 does not sell, trade, or rent your personal information to any third party under any circumstances. We may, however, share limited and necessary data with trusted service providers in order to operate the platform. All such partners are contractually bound to handle your data securely and in compliance with applicable data protection standards.

Permitted Third-Party Sharing

• Payment processors and financial institutions (including bKash, Nagad, Rocket, Upay, and card networks Visa and Mastercard) who handle the technical execution of deposits and withdrawals on our platform
• Identity verification and KYC service providers who assist in confirming the identity and age of new o77 users as required under our responsible gaming policy
• Cloud hosting and infrastructure providers who securely store platform data in encrypted form, with access restricted to authorised personnel only

Legal Disclosures

We may disclose your personal information to law enforcement authorities or other governmental bodies if required by applicable law or if we have a good-faith belief that such disclosure is necessary to prevent fraud, protect our legal rights, or respond to a legally binding request.

6. Your Rights Over Your Data

As an o77 user, you have clear rights regarding the personal data we hold about you. We are committed to fulfilling these rights in a timely and transparent manner. To exercise any of the following rights, please contact our support team directly:

• Right of access: You may request a copy of all personal data o77 holds about you at any time.
• Right to rectification: If any of your personal details are inaccurate or outdated, you may request that we correct them promptly.
• Right to erasure: You may ask us to delete your account and associated personal data, subject to any legal obligations that require us to retain certain records.
• Right to object: You may object to specific uses of your data, such as receiving promotional communications, and we will act on your request without delay.
• Right to data portability: You may request that we provide your personal data in a structured, machine-readable format so that you can transfer it to another service if you wish.

7. Data Retention

o77 retains your personal information for as long as your account remains active or as needed to provide you with our services. If you request account deletion, we will remove your personally identifiable information from our active systems within a reasonable timeframe, subject to any legal requirements that mandate a minimum retention period for financial transaction records.

Anonymous and aggregated data from which you cannot be individually identified may be retained for longer periods for internal analytics and platform improvement purposes. Such data has no connection to your personal identity and poses no privacy risk to you.

8. Data Security Measures

o77 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, alteration, or destruction.

Encryption and Infrastructure

All sensitive data transmitted between your browser and our servers is encrypted using SSL/TLS technology. Account passwords are stored in hashed form and are never held in plain text. Our servers are hosted in secure data centres with restricted physical and network access.

Access Controls

Access to personal data within o77's systems is strictly limited to authorised employees and contractors who require it to carry out their specific job functions. All such personnel are subject to confidentiality obligations and regular security training. No employee has unrestricted access to all user data.

9. Children and Age Restrictions

o77 is strictly an adult-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, store, or process any personal information from persons under the age of 21. If we become aware that a user under 21 has registered an account or provided us with personal data, we will take immediate steps to suspend that account and delete the associated data.

• Age verification is mandatory at the point of registration — all new users must confirm they are 21 or older before an account is activated on o77.
• If you suspect that a minor is using o77 services, please contact our support team immediately at [email protected] so we can investigate and act accordingly.
• KYC document checks include date-of-birth verification to help ensure no underage individuals gain access to real-money gaming features on the platform.
• Parents and guardians are encouraged to make use of parental control software to prevent minors from accessing gambling sites, including o77.

For more information on our age restrictions and player safeguards, please refer to our Responsible Gaming page.

10. Third-Party Links and Services

The o77 platform may reference payment partners and game providers as part of delivering its services. These providers — including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi — operate under their own independent privacy policies and data practices. o77 is not responsible for the privacy or security practices of any third-party service that operates outside of our direct control.

We recommend that you review the privacy policies of all third-party services you interact with in connection with your use of o77, so that you fully understand how your data is handled end-to-end.

11. Changes to This Privacy Policy

o77 reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. If changes are significant, we may additionally notify registered users via their registered email address or through an in-platform notification. Your continued use of o77 after any such update constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way o77 handles your personal data, please contact our data support team. We are committed to responding to all privacy-related enquiries within a reasonable timeframe.

You may reach our support team by email at [email protected]. Please include your registered username and a brief description of your query so we can assist you as efficiently as possible. Our team operates seven days a week and endeavours to respond within 48 hours during Bangladesh Standard Time (BST, UTC+6) business hours.